Your personal data belongs to you. This page explains exactly what kora live collects, why we collect it, and how we keep it safe.
Last updated: January 2025Six things every kora live player should know about how their personal information is managed on our platform.
All personal data stored by kora live is protected using TLS encryption and secure server infrastructure. Your account details, payment information, and activity logs are never stored in plain text.
Kora live does not sell, rent, or trade your personal data to any third party for marketing purposes. Your information is used only to operate your account and improve the kora live platform.
You can request access to your data, ask for corrections, or request deletion at any time by contacting kora live support. We respond to all data requests within a reasonable timeframe.
Kora live does not store full payment credentials. Transactions via bKash, Nagad, and Rocket are processed through secure payment gateways. Only transaction references are retained for record-keeping.
Kora live only collects the data that is genuinely needed to run your account and comply with legal obligations. We do not collect data for the sake of it, and we do not track you outside the platform.
If you receive promotional communications from kora live and no longer want them, you can opt out at any time through your account settings or by contacting support. We will honour your preference immediately.
Kora live takes your privacy seriously. This privacy policy explains how kora live collects, uses, stores, and protects the personal information of players who register and use the kora live platform. It applies to all users of the kora live website and app, regardless of how they access the service.
By creating an account on kora live, you acknowledge that you have read and understood this privacy policy and consent to the collection and use of your data as described here. If you do not agree with any part of this policy, you should not register or continue using kora live.
This privacy policy should be read alongside the kora live Terms and Conditions. Together, these documents form the full agreement between you and kora live regarding your use of the platform and the handling of your personal data.
Kora live collects personal data in two ways — information you provide directly when using the platform, and data collected automatically as you interact with kora live. We only collect what is necessary to operate your account and comply with our legal obligations.
| Data Type | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, government ID | Registration & verification forms |
| Contact Data | Mobile number, email address | Registration form |
| Financial Data | Payment method type, transaction references | Deposit & withdrawal processing |
| Usage Data | Games played, bet history, session duration | Automatically via platform activity |
| Technical Data | IP address, device type, browser, OS | Automatically via cookies and logs |
| Communications Data | Support chat logs, email correspondence | When you contact kora live support |
Kora live does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law and with your explicit consent.
Kora live uses the personal data we collect for the following purposes. We do not use your data for any purpose that is incompatible with the reasons it was originally collected.
Kora live processes your personal data on one or more of the following legal grounds, depending on the specific purpose of the processing:
Kora live does not sell your personal data. We may share your data with trusted third parties only where it is necessary to operate the platform or comply with legal requirements. All third parties who receive your data are required to handle it securely and in accordance with applicable data protection standards.
Kora live uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the site. Cookies are small text files stored on your device when you visit kora live.
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using kora live, but some features may not work as intended. Kora live does not use third-party advertising cookies.
Kora live retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. The specific retention periods depend on the type of data and the purpose for which it was collected.
Once the applicable retention period has expired, kora live will securely delete or anonymise your personal data so that it can no longer be linked back to you.
Kora live implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:
While kora live takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. If you suspect your kora live account has been compromised, contact support immediately so we can take action to protect your account.
As a kora live player, you have the following rights in relation to your personal data. To exercise any of these rights, contact kora live support at [email protected].
Kora live will respond to all data rights requests within 30 days. In some cases, particularly where requests are complex or numerous, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.
Please note that some rights are subject to limitations. For example, kora live may be unable to delete data that we are legally required to retain for compliance purposes. In such cases, we will explain the reason clearly.
Kora live is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on kora live or attempt to use the platform in any way.
If kora live becomes aware that personal data has been collected from a person under 18, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on kora live, please contact us at [email protected] so we can investigate and act promptly.
The kora live platform may contain links to other pages within the site. This privacy policy applies only to the kora live platform itself. Kora live is not responsible for the privacy practices of any third-party services that may be referenced or integrated into the platform, such as payment providers.
When you interact with a third-party service such as bKash or Nagad to complete a payment, you are subject to that provider's own privacy policy. Kora live encourages you to review the privacy policies of any third-party services you use in connection with your kora live account.
Kora live may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or the features available on the platform. When we make material changes, we will notify registered players via email or an in-platform notification.
The updated policy will be published on this page with a revised "last updated" date. Your continued use of kora live after the effective date of any changes constitutes your acceptance of the revised privacy policy. If you do not agree with the updated policy, you should stop using kora live and contact support to close your account.
If you have any questions, concerns, or requests relating to this privacy policy or the way kora live handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.
For questions about your account terms, see the Terms and Conditions. For information about responsible gaming tools available on kora live, visit the Responsible Gaming page.